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Privacy Policy

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Astra Gold takes privacy and data protection issues seriously. We have designed this Privacy Policy to explain how we handle personally identifiable information. As the Astra Gold services evolve, we may revise this policy, so please check back frequently. If you have questions about Astra Gold privacy practices please contact us at info@astragold.com 

Information Collection and Use
Astra Gold collects personally identifiable information when you register for an Astra Gold account, and when you want to purchase Astra Gold products. Astra Gold may also receive personally identifiable information from its resellers and other business partners just with agreement of the individual concerned. This information is used for identification of the customer in the future with certain specifics (for example for quicker shipping process), and also for providing a discount policy.

When you register with Astra Gold, we ask for your contact information (full name, chosen username and email address). If you decide to continue in cooperation or to buy our product, we ask you for additional information (shipping address), which is necessary for shipping.
We don’t collect any sensitive information (like credit card numbers, information about gender or religion etc.).
We assign the payment to the certain order according to a variable symbol (which is written at invoice); or we settle unique bank account just for the specific payment transaction. In the course of processing a payment transaction, we typically receive from financial institution information related to the transaction. This normally includes information about the payment that a consumer has furnished financial institution in placing the order. We do not acquire any payment information directly from consumers through the Astra Gold web side.

Astra Gold may also send merchants newsletters and periodic notices about new products. Personally identifiable consumer information is used to process just ordering & shipping and for no other purpose.
Astra Gold does not request or knowingly collect personally identifiable contact information from anyone under the age of 18.

Information Sharing
Protecting personally identifiable information about merchants and customers is an important part of our business. This information might be visible just to certain people from closest management: to the owners – Mr. and Mrs. Tengler, to Mr. Kocina, to Secretary and to Shipping manager. Information about certain customer might be shortly visible for local representative of Astra Gold, which may help customer to register in to the system. We don’t provide any paper copy of the identifiable information.

Information Security
We store information gathered on secure computers located in a locked data center. We use firewalls and other security technology to prevent our computers from being accessed by unauthorized persons. Our stuff is unable to access to your passwords. The lost password case is guaranteed by the autonomous password layer. If requested, the lost password is send via e-mail, which was filled at the registration form. If you lost password and email address at the same time, you have to create a new account. In that case, please, send a short message about this rare case at info@astragold.com. Our stuff will transfer your discount into a new account.  

It is important for you to protect against unauthorized access to your username/password and to your computer. Be sure to sign off when finished using a shared computer and otherwise protect the password used to access the Astra Gold services.


User Account 
Astra Gold gives you the ability to edit your user account information any time. Just click on the "Edit account", which appears after you log-in to the system under your name in the left column. If you had any problem, contact us at info@astragold.com or at Skype hot line

 

Changes to this Privacy Policy
Astra Gold reserves the right to modify or amend this Privacy Policy at any time and for any reason. If there are material changes to this statement or in how Astra Gold will use personally identifiable information, Astra Gold will post notice at www.astragold.com prior to implementing the change. The amended terms shall automatically become effective immediately after they are posted. Your continued use of the site or Astra Gold services after the posting of the amended terms on the site constitutes your affirmative: (a) acknowledgement of the terms and its modifications; and (b) agreement to abide and be bound by the terms, as amended. If you have additional questions about this Policy, please contact us at info@astragold.com